Customer Service

Our friendly customer service team will work hard to put a smile back on your face. Here's how we can connect:

• Chat with technical support (best option!)
• Email us at support@dmxprosales.com
• Call us at 1-888-556-0370 and select 2 for support. We are available Mon-Fri 8:00 - 6:00 PST.

 

Here are some links that may be helpful:

• Configuration software and user guides for DMXking products
• MedeaWiz downloads
• Good software to start your lighting design experience:
  Mac OSX: Lightkey (free limited edition)
  Windows: QLC+ (also available for other platforms, open source/free)
  iOS: Luminair (paid)
  Android: Light Rider (paid, also available for iOS)